Webhook URL is not getting hitted when video rendering is completed

Shotstack API
1

I am using Short Stack API for merging two video, but the web hook URL that i have set i not getting called when i am calling the API. Can anyone help to to resolve this issue.

2

Can you provide us with a render ID where the render completed but the webhook was not called.

You can find your list of renders in the dashboard here:

image
image409×697 17.6 KB

Or, just visit Shotstack Dashboard

3

render-history
render-history1914×943 72 KB

I am testing in Staging environment and 5b5809a2-b399-4356-9478-624a9594bf76 in the last render id for which the render is complete but web hook is not called.