Video urls stop being dynamic when switching to JSON view

Shotstack API
1

Hello Shotstack community,

Our team has encountered a weird bug in the Template Editor.
We have a template with some video clip elements that have dynamic source urls. The setup works ok in UI view but when I switch to JSON view, the url stops being dynamic and is replaced with the “default” merge tag value. For example is the JSON is supposed to look like this src: {{video_url}} it becomes this src: "https:///example.com/video.mp4" . This didn’t happen until recently so I’m wondering if an update messed it up

Our workaround has been to never enter JSON view but that is not a realistic option for us :stuck_out_tongue: Any plans for a fix?

Btw, I also noticed that we can no longer access the settings of the template, clicking on the gear icon just takes us to a blank screen.

Thank you for your time

2

Hello, we are investigating and will get back to you shortly.

3

Hi there! Thanks for bringing the issue with settings to our attention, we have just rolled out a fix for that.

Regarding the issue with the merge fields, I have been unable to reproduce it.
I’ve sent an email to the email you’ve registered with so I can help figure this out for you.

Umut