I recently tried creating videos that I haven’t created for some time. I don’t believe there have been any changes on my end, but now I keep getting a failed status, with no additional details.
I can’t see any error message, neither via the API nor when I check the Shotstack dashboard (render history). Is there any way for me to get more details (where I am sometimes able to get more info)?
This is the id for one of my attempts, in case anyone can get take a closer look: 9b18cacf-5c4c-4aff-9798-c4752487d0e3