Hello, I am developing a software and I am in the final stage, but I am getting an error, after a certain word after rendering, the segment number of the next word is written in each word.
I thought about this to solve the error, maybe there is a merging problem in your rendering service due to the end time of a word being equal to the start time of the next word, I added 0.01 seconds between the start time and the end time of the previous word in all rows except the first row, but the error persisted… When will you solve this problem? It seems that the rendering service misinterprets the SRT file at a certain stage while decoding it. Is there an SRT template that you recommend? or dif format?
Update:
I think there is no problem when using VTT file instead of SRT, I just did a test and it seems ok
Yes there appears to be an issue with parsing SRT files where it adds an index number. We are investigating this. It is indeed the case that this doesn’t happen with VTT so I recommend sticking with that for now.
I’m seeing the same behavior with both SRT and VTT file formats.
Interestingly (in case it helps with troubleshooting), the behavior begins only at index 10. For me, it then persists until the final caption in the video — which appears without an index (presumably because there are no further indexes to display).
There is no problem with my VTT and SRT files, I tested it on other video api services and it works without any problems. Since this problem was not solved, I also switched to another api service, there is a problem, no update is made to solve the problem… or no solution is offered… this problem has been going on for months.
