Render timed out

Shotstack API
1

Hi:
I got a timeout error when trying to render an 11-min video. What caused that problem? How could we resolve that issue?

render_id: f443819b-9f71-4f02-a13c-704ebad35449
error: A download or rendering task timed out

Thanks,
Lane

2

We deployed some optimisations over the weekend which massively speeds up the audio processing part of longer renders. You should now see a noticeable improvement in render speeds and no timeouts.