Help! My studio now is blank

Whenever I edit any previously made template, the studio loads the timeline correctly but then becomes totally blank after about half a second. Tried different browsers, incognito, to no avail… Even just making a new template doesn’t work.

Opening debug in the browser, I see a 400 error on GET of

{“success”:false,“message”:“Bad Request”,“data”:“Missing required key ‘apiKey’ in params”}

Please help! I greatly rely on the studio to debug my renders…

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Hi drfalken!

Really sorry for the disruption!
We have fixed this issue and the dashboard should be loading correctly now.

Let me know if there’s anything else we can help you with.

Shotstack Team


Works now, thank you!

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I have been experiencing the same issue, is anyone able to check that this problem has been fully fixed or if there has been any issue with my account ?