Just exactly that. The first .5 seconds of audio sounds like a microphone topping out, or it stutters - basically makes it embarrassing to send to a client. This happens on all my videos created via API.
Hi Jeff,
Audio glitches can occur due to encoding issues of the source media sent to Shotstack, especially with user-generated content like microphone recordings.
We recommend transcoding the audio using a reliable codec such as Opus, AAC, or MP3 to prevent this.
I’m using videos that are using MP3. It happens whenever I add titles to an existing video . When a client complains I have to remake it by hand. Here is an example. https://cdn.shotstack.io/au/v1/3h23luho7i/efca1253-d5f6-4bd0-b9e9-370d0ee877d6.mp4
Here is the original video https://cbuspicsbucket.s3.us-east-2.amazonaws.com/83e4c72e-404b-4683-bb51-9e6693a4b815_217%20hinman%20.MP4
Here is the mp3
Hello, here is the original clip (30 fps) https://cbuspicsbucket.s3.us-east-2.amazonaws.com/2a1c5927-a854-40f6-af5f-c25221662656_1744730086597036.mov
All I did is add titles in shotstack and exported in 30fps - Notice the audio glitch at the beginning? https://cdn.shotstack.io/au/v1/3h23luho7i/6562ac1f-8fa8-4315-a414-36c23d4e0054.mp4
Here is another example. The original video (30fps) https://cbuspicsbucket.s3.us-east-2.amazonaws.com/bb86e9be-d4e5-4443-bfc6-0568b1a2389c_1744987607814081.mov
The shotstack video (30fps) https://cdn.shotstack.io/au/v1/3h23luho7i/b2d5ba69-ed57-4697-af54-1db800bd06d4.mp4